According to recent reports, the members of the Gorkha community have filed a petition against Flipkart in Delhi court concerning an advertisement that they according to them have offended their community.
Flipkart
has also been accused of not responding to their press earlier. After
this, however, the ecommerce giant has apologized to the community
realizing their fault for hurting their sentiments.
In its official apology through its
blog, the company said, “We are aware that we may have unintentionally
hurt the sentiments of our Gorkha brothers and sisters through the
depiction of one of the characters in the advertisement, namely the
security guard.”
In an advertisement
of Flipkart Assured, it shows two kids enrolled as watchmen, where one
wore the traditional Bhadgauley Topi, a hat that the Gorkhas wear. The
other character uses Khukuri insignia (a kind of knife), and the tone of
voice which sounds as saheb Ji and madam ji. These props and accent
seem to be the reason of angst among the community.
The
blog further read, “Over the last week we have diligently pored over
every comment and post on social and offline channels and discussed the
issue with our customers to understand their concerns in depth. While
most agreed to the freedom of creative expression and choice of
characters, we discovered that the primary angst arose from the use of
the Khukuri insignia (a respected and cherished symbol of pride and
valour), and the tone of voice used by the character.
In the other blogpost by Flipkart, it
was all praise for the community. It read, “We’re proud of and grateful
to the Gorkha community. They symbolise valour, reliability, integrity
and loyalty. Many members of the Gorkha community continue to represent
our nation in the highest echelons of their chosen fields – be it
administration, sports, defense, academics, entertainment, etc. Some of
them have also chosen this profession of a security guard.
A
security guard is someone we trust with our life. Everyday. We trust
our security guards to let the right people into our homes. We trust
them with our children’s safety when they’re outdoors. We trust them to
ensure that we sleep safe every night. The campaign drew from these
codes of assurance to drive the key proposition of Flipkart Assured. It
is with this intent that the character which the child portrayed was
chosen to play the part.”
Courtesy: http://mybigplunge.com
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